Melissa Bernard
A CAREER BUILT ON TRUST

Luxury isn't what you sell.
It's how you make people feel.

For 18 years, I was entrusted with the relationships behind the world's most iconic luxury brands. What set those experiences apart was never a process or a playbook — it was the human connection behind every interaction. The Refinery Co. exists to bring that same care and intention to your business.

A Brief Biography
01

Began her career at 22 owning and operating a multi-location business, learning early that a business survives on its product but grows on its relationships.

02

Founding member of the U.S. Porsche Exclusive program; personally generated more than $21 million in revenue in a single 12-month period

03

U.S. 918 Spyder Client Relationship Manager, entrusted with 300+ clients from purchase through delivery.

04

Led U.S. product strategy for AMG, G-Class, and Maybach at Mercedes-Benz USA; selected as the U.S. Client Ambassador for the Mercedes-AMG ONE hypercar.

05

Designed and delivered national training programs for 500+ sales executives across Porsche and Mercedes-Benz.

06

Most recently, Director of Client Experience for two businesses within the luxury classic car restoration market

07

Miss Florida USA, Top 5 at Miss USA; B.S. in Public Relations, University of Florida.

The Refinery Co.
“I didn’t learn client experience from a textbook. I learned it through thousands of relationships where trust had to be earned, expectations had to be exceeded, and second chances were rare.”
Melissa Bernard · Founder

Work with Melissa.